Delivery

Orders will incur a shipping charge of $7.50 within NZ and $15.00 outside of NZ. This is subject to change.

Orders will be sent out within one working day of placement.

Shipping times vary based on customers area:

  • Orders within New Zealand are delivered within 1-2 days.
  • Orders from outside New Zealand are delivered within 6-10 days.

Chase Life Extension Foundation Ltd use Fastway for all local delivery and NZ Post for international orders.

Please contact Chase Life Extension Foundation Ltd for tracking of your order.

Chase Life Extension Foundation Ltd will not deliver to Australia or Asia as these areas are under exclusive distribution contract with other parties.

Refund Policy

If you are not happy with a product you have purchased, please notify Chase Life Extension Foundation Ltd with details of the problem within 30 days of receiving the product, and we will arrange a refund or replacement. Proof of purchase and return of the product is required in order to receive a refund or replacement. For items damaged, the refund must be taken as an exchange for original product purchased.

For returns please provide the following:

  • Name & address
  • Email address
  • Original order number/receipt
  • The reason for the return